Privacy Policy
Last updated: April 2026
How we collect, use, and protect your personal data when you use the Agentic Launchpad website and programme.
1. Who we are
Agentic Launchpad is operated by [PLACEHOLDER: Legal entity name — e.g. Alis SARL / Alisx UK Limited], registered at [PLACEHOLDER: Registered office address] (company number [PLACEHOLDER: Registration number]).
For the purposes of data protection law, we are the data controller — meaning we decide how and why your personal data is processed in connection with this website and the Agentic Launchpad programme.
Agentic Launchpad is a joint initiative delivered by Alis Exchange and TD SYNNEX for Google Workspace customers in Europe and the UK. Where relevant, Alis Exchange and TD SYNNEX may act as joint controllers or as controller and processor respectively. Details of these arrangements are available on request.
2. What data we collect
Information you give us
When you register your interest through the programme registration form, we collect:
- Your name (first name and, optionally, last name)
- Your work email address
- Your company name
- Approximate number of Workspace users in your organisation
- Your country
If you contact us through the contact form or by email, we also collect whatever information you include in your message.
Information we collect automatically
When you visit our website, we may automatically collect:
- Technical data such as your IP address, browser type and version, operating system, and device type
- Usage data such as pages viewed, time spent on pages, and navigation paths
- Referral data — how you arrived at the site
At present, no third-party analytics or tracking tools are active on this site. If this changes, we will update this policy and our cookie policy accordingly.
Information from cookies
We use only essential cookies that are strictly necessary for the site to function. For full details, see our Cookie Policy.
3. Why we collect it and our lawful basis
We process your personal data for the following purposes, each with a corresponding lawful basis under the General Data Protection Regulation (GDPR):
| Purpose | What data | Lawful basis |
|---|---|---|
| Process your programme registration | Name, email, company, user count, country | Performance of a contract (pre-contractual steps at your request) |
| Respond to your enquiries | Name, email, message content | Legitimate interest (providing you with the information you requested) |
| Administer and improve the website | Technical and usage data | Legitimate interest (ensuring the site works properly and improving user experience) |
| Comply with legal obligations | Any data we hold | Legal obligation |
We do not use your personal data for automated decision-making or profiling.
4. How long we keep your data
We retain your personal data only for as long as necessary for the purposes described above, or as required by law.
- Programme registrations: [PLACEHOLDER: Specific retention period — e.g. 24 months after programme completion or last contact]
- Contact form enquiries: [PLACEHOLDER: Specific retention period — e.g. 12 months after resolution]
- Technical/usage data: [PLACEHOLDER: Specific retention period — e.g. 26 months, aligned with analytics defaults if applicable]
When data is no longer needed, it is securely deleted or anonymised.
6. International transfers
Your data may be transferred to, stored, or processed in countries outside the European Economic Area (EEA) or the United Kingdom — for example, where our service providers operate infrastructure in other regions.
Where this occurs, we ensure that appropriate safeguards are in place, such as:
- The European Commission's Standard Contractual Clauses (SCCs)
- An adequacy decision by the European Commission or UK government
- Other legally recognised transfer mechanisms
Google Cloud processes data primarily within the EU (Belgium region). For more detail on how Google handles data, refer to Google Cloud's privacy documentation.
7. Your rights
Under data protection law, you have the following rights in relation to your personal data:
Access
Request a copy of the personal data we hold about you.
Rectification
Ask us to correct inaccurate or incomplete data.
Erasure
Ask us to delete your personal data where there is no ongoing reason to keep it.
Restriction
Ask us to limit how we process your data in certain circumstances.
Portability
Receive your data in a structured, machine-readable format.
Objection
Object to processing based on legitimate interests or for direct marketing.
These rights are not absolute and may be subject to certain conditions and exemptions. We will respond to any valid request within one month, or let you know if we need more time.
8. How to exercise your rights
To make a data subject request, contact our Data Protection Officer using the details below. We may ask you to verify your identity before processing your request.
Data Protection Officer
Email: dpo@alisx.com
Post: [PLACEHOLDER: Postal address for privacy correspondence]
We aim to respond to all requests within 30 days of receipt.
Submit a privacy request
Request received
We will respond within 30 days. If we need to verify your identity, we will contact you at the email address provided.
9. Cookies
We use a small number of essential cookies to make this website function correctly. We do not currently use analytics, advertising, or marketing cookies.
For full details about the cookies we use and how to manage your preferences, please see our Cookie Policy.
10. Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices, the services we offer, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this policy periodically. Your continued use of the website after any changes constitutes acceptance of the updated policy.
11. How to complain
If you are unhappy with how we have handled your personal data, we would like the opportunity to put things right. Please contact our Data Protection Officer at dpo@alisx.com in the first instance.
If you remain dissatisfied, you have the right to lodge a complaint with a supervisory authority. The relevant authority depends on where you are based:
- United Kingdom: Information Commissioner's Office (ICO) — ico.org.uk
- Luxembourg: Commission Nationale pour la Protection des Données (CNPD) — cnpd.public.lu
- [PLACEHOLDER: Add the supervisory authority for the operating entity's primary jurisdiction]
You can also contact the supervisory authority in your own country if you are located within the EEA.